Privacy

VELKS Group ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable European Union data protection laws.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

1. Data Controller

VELKS Group Luxembourg
Email: contact@velksgroup.com

VELKS Group acts as the data controller responsible for the processing of personal data collected through this website.

2. Information We Collect

We may collect and process the following personal information:
- name
- email address
- billing details
- account login information
- order and purchase history
- IP address
- technical usage data

This information is collected when you:
- create an account
- place an order
- contact customer support
- use services available on this website

3. How We Use Your Information

Your personal data may be used for the following purposes:
- processing purchases and delivering digital products
- managing user accounts
- providing customer support
- improving website functionality and security
- complying with legal obligations

We only collect the minimum amount of information necessary to provide our services.

4. Payment

Processing Payments made on this website are processed through secure third-party payment providers such as Stripe.
VELKS Group does not store full credit card details on its servers.
Payment providers may collect and process payment data according to their own privacy policies.

5. Cookies

Our website may use cookies to improve user experience, analyze website performance, and ensure proper website functionality.
Users may disable cookies through their browser settings. However, disabling cookies may affect certain website features.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this policy.
Certain transaction data may be retained longer when required by applicable accounting or legal regulations.

7. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the right to:
- access your personal data
- request correction of inaccurate data
- request deletion of your personal data
- restrict the processing of your data
- request transfer of your data (data portability)

To exercise any of these rights, please contact us.

8. Data Security

VELKS Group implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

9. Third-Party Services
This website may rely on third-party services to operate properly, including:
- payment processors
- hosting providers
- analytics services

These services may process limited data necessary for their functionality.

10. Changes to This Policy VELKS Group reserves the right to update this Privacy Policy at any time.

Any changes will be published on this page.

11. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
VELKS Group Luxembourg
Email: contact@velksgroup.com

This is not just compliance. This is respect.